Logging in as Other Users (Super Admin)

As a Super Admin or Admin +, you have the ability to log in as other users for troubleshooting or support purposes. Follow these steps to log in as a different user:

1. Navigate to Teacher Contacts or Student Contacts

• From the dashboard, go to the Teacher Contacts section. To login as a family user go to "student contacts"
• This is where you can access the list of users within the platform.

2. Search for the User

• In the search bar, type the name of the user you wish to log in as.
• Select the correct user from the list.

3. Click the Arrow & Door Icon

• Once the user’s details are displayed, look for the arrow & door icon next to their profile. This is the button to log in as that user.
• Click on the arrow & door icon to initiate the login process.

Logging in as a staff member:

Logging in as a family member or student:

• You will now be logged in as the selected user and can perform the necessary tasks on their behalf.

4. Log Out to Re-enter Your Account

• When you have completed the task, make sure to log out of the user’s account.
• To log back into your Super Admin account, click the Logout button and log in again with your credentials.