Administrative Assistants

Modified on Wed, 25 Mar at 8:46 AM

What is an Administrative Assistant?

An Administrative Assistant is a staff member (teacher-type account) who has been granted elevated access to help manage school communications — without being a full system administrator. They can access contact management, broadcasting, conferences, and more, but they cannot manage other admins or access district-level settings.

How to Mark a Staff Member as an Administrative Assistant (only admin can do this)

Go to Staff Contacts (visible to admins in the top navigation).
Find and open the staff member's profile.
In their settings panel, check the Admin Assistant checkbox.
Save.

What an Administrative Assistant Can Do

Enabling this role automatically grants the following permissions:

Feature	Details
Staff Contacts	Full access to view and edit the Staff Contacts page and Contacts Report
Family & Student Contact Info	Can edit both SIS-synced and non-SIS contact fields
Broadcasting	Can send broadcasts to families
Parent-Teacher Conferences (PTC)	Full PTC admin access (scheduling, management)
Document Delivery	Access to assessment/document delivery tools
Grade Groups	Can use grade group recipient selectors when messaging
Show All Classes	Sees all classes at their school, not just their own
Attendance Reports	Access to attendance data and reporting
Absence Form Emails	Receives absence form email notifications
Unreachable Contacts Report	Can view the unreachable contacts report