Schedule an Interpreted Video Call

Modified on Thu, 25 Dec, 2025 at 10:28 AM

exclamation-mark-png-red-exclamation-mark-ico-11562992636ey2tvu7dhh-removebg-preview.pngAttention TEACHERS: Reschedule Your Cancelled Conference by Following These Directions.

exclamation-mark-png-red-exclamation-mark-ico-11562992636ey2tvu7dhh-removebg-preview.pngPARENTS: YOU MUST CONTACT THE TEACHER TO RESCHEDULE. Learn how to contact the teacher here or quickly send a Text/Email to the teacher on a message you have already talked to them on.

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For Teachers: Scheduling an interpreted call

  1. Start a New Message:

    • Click New Message and select the phone icon.
  2. Select the Guardians and Set Up the Call:

    • Search for the student’s name, then select the guardian(s) you’d like to invite.
    • Use the drop-down menu in the bottom right corner to choose Schedule a Video Call with an Interpreter.
    • ReachMyTeach-Messages-09-27-2024_08_24_AM.png
  3. Adding Additional Participants:

    • To invite other teachers, select Teachers to roster them from the student’s schedule.
    • If a specific teacher’s name doesn’t appear, search and add them manually.
    • You can also invite other guardians by selecting Invite to Call.
    • ReachMyTeach-Messages-09-27-2024_08_25_AM.png
  4. Scheduling a Confirmed Meeting Time:

    • Set the agreed-upon date and time by selecting Add Time, then click Schedule.
    • This sends a confirmation email to all teachers and creates a Google Calendar event.
    • Guardians receive a confirmation by email or text and a reminder with the video link 10 minutes before the meeting.

Family view of invitation:

Families will also be sent a reminder with the link 10 minutes prior to conference start time.

ReachMyTeach-Messages-11-19-2024_02_15_PM.png

  1. Suggesting Times for a Meeting:

    • If you’re unsure of the guardian’s availability, use the Suggest Times feature to propose multiple options.
    • Guardians will choose a convenient time or notify you if none work.
    • Once a time is selected, all teachers receive a confirmation and a Google Calendar invitation. Guardians are also notified and will receive the video link reminder 10 minutes before the meeting.
    • ReachMyTeach-Messages-09-27-2024_08_28_AM.pngor
    • ReachMyTeach-Messages-09-27-2024_08_29_AM.png

      Family view:

      Screenshot_20230213-102235.png

  2. Joining the Call:

    • Click the link in your email or Google Calendar event to join the interpreted video call.
    • Enable your camera for the best experience.
    • Guardians will receive a text and email with the join link, and interpreters have the guardian’s number if needed for additional support.
      • If guardians do not join the call, please ask the interpreter to call them.
    • Screen_Shot_2023-02-13_at_10.18.55_AM.png
  3. Need an Interpreter Without Notifying the Family?

  4. To Cancel a Scheduled Meeting:

  5. Interpreter Assistance:

    • If there are issues with the interpreter, contact Lexikeet directly at 1-844-539-5338.
  6. Ending the Call:

    • Once the meeting concludes, click End Call.

 

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