Granting Parent-Teacher Conference (PTC) Admin Permissions to Staff for Greater Access

Purpose: This guide will walk you through the process of elevating a user to Parent-Teacher Conference (PTC) Admin status. PTC Admins have access to view all conference appointments, even if they are not connected to the student through the Student Information System (SIS), and can assist in booking appointments for other teachers.

What Does PTC Admin Access Allow?

• Full Appointment Visibility: PTC Admins can view all appointments scheduled for parent-teacher conferences across the school.

• Appointment Management: PTC Admins can book, modify, and cancel appointments on behalf of teachers or parents.

• Enhanced Support: Enables admin users to assist educators and families in real-time during conference scheduling.

Steps to Elevate PTC Admin Permissions

1. Begin by Accessing the Student ID Card

   • Log in to your account.

   • Navigate to the Student ID Card and choose Teacher Contacts.

   

2. Search for the Teacher

   • In the Teacher Contacts section, locate the teacher you would like to elevate.

   • Click the pen and paper icon next to their name.

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3. Assign Permissions

   • From the menu, determine what permissions you would like to grant the educator.

   • Check the box for Parent-Teacher Conference Admin or select the appropriate permissions.

   • Confirm your changes by clicking Save or Update.

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Common Scenarios for PTC Admin Use

Front Office Staff Booking Appointments for Other Teachers: If a parent is having difficulty scheduling an appointment, a PTC Admin can quickly access the conference schedule and book the appointment on their behalf.

Viewing Appointments Schoolwide for Special Education, Counselors, and Case Managers: PTC Admins can check the appointment list to jump into conferences where they are needed, even if they do not have the student in class.

Cultural Liaisons Providing Real-Time Support: During busy conference periods, PTC Admins can act as a central resource for troubleshooting and resolving scheduling conflicts.