Educators: Send a Message

When you create a message you will be presented with options:

1. Starting a New Message

• Click "New Message" in the upper left corner.

2. Choose a Communication Method

• Select how you want to send the message: choose email, text, WhatsApp, or call/video interpreter.
• To deselect an option, click on it until it turns gray.
• Recommendation: Use the methods that best reach your audience.

3. Select Who the Message is Regarding

• In the "students" field, type the student’s name, class, or grade level. There are many dynamic and pre-made groups. Send a group message information.
• You will only see students from schools you're associated with. If a name doesn't appear right away, type the full name.

4. Select Message Recipients (Student, Guardian, Teacher)

• Decide if you want to send the message to the student, guardian, and/or teachers.
• You can share messages with teachers as well.
  • Messages can be teacher-only if needed.
• Each parent will receive the message individually, even in group messages-- messages are FERPA compliant.

5. Craft message

• Interpreter-certified templates and writing assistant help with translation.
• The world icon  next to a name means the message will be sent in both English and the recipient’s language. Attachments will also be translated.
• Learn more about easy ways to personalize and creating templates.

6. Preview Your Message

• Before sending, preview to confirm recipients and formatting.

7. Send, Schedule, or Save

• You can send the message immediately, schedule it for later, save it as a draft, or send a test to yourself.

9. Review Delivery Status

• Check your message data to confirm successful delivery.

If you would like to schedule with an interpreter or do an on-demand call. Learn more here: https://reachmyteach.zendesk.com/hc/en-us/sections/15533928901273-Accessing-Interpretation